Category Archives: Communication

Hospital interpretation and payment incentives

By | November 5, 2017

Access to interpreters improves health care and is generally required by law. Why then, is interpretation access hard to come by in hospitals? From a hospital staff perspective, appropriate policies may be in place, and hospital staff motivated to offer excellent patient care, but all the demands of providing medical care can lead to system breakdown.… Read More »

Confusing the Confused: The impact of lacking professional interpretation services

By | November 23, 2016

Being hospitalized with a serious medical condition, surrounded by strange equipment, and listening to medical jargon you’ve never heard before is an intimidating situation for anyone. Compounding the uncertainty and stress of the situation would be not understanding the primary language spoken by your providers, not being able to read your procedure consents, and knowing… Read More »

Data sharing between patient-centered medical homes and addiction treatment providers

By | November 14, 2016

In my medical practice, lacking the tools to communicate meaningfully with other providers who are caring for my patients is a daily frustration. This is only magnified when it comes to caring for my most vulnerable patients who have difficulty communicating for themselves, such as those suffering from substance use disorders (SUDs), so I was… Read More »

Tools to improve coordination in primary care

By | July 28, 2016

Last month, I left readers with a bit of cliffhanger: How do we actually improve care coordination? Last time, I suggested there were some great ideas, and now it’s time to delve into three promising strategies: 1) individualize and personalize the electronic medical record (EMR); 2. fix the hospital discharge process; and 3) make it a part of normal practice to measure care coordination. Read on for more about each of these tools…

Autism and iPads: An Interview with Speech Language Pathologist Lauren Ross

By | July 14, 2016

In 2014 the Centers for Disease Control and Prevention reported that one in every 68 children have autism spectrum disorder (ASD). Consequently, there is a lot of discussion regarding potential causes of autism. However, for this post, I wanted to move away from this more commonly discussed topic and focus instead on how assistive technology (specifically iPads) are being… Read More »

Lost in translation: Medical translators can help overcome language barriers only if…

By | November 29, 2016

As our country’s diverse populations grow, the variety in the numbers of spoken languages and dialects is also on the rise. In 2013, approximately 25.1 million individuals were considered Limited English Proficiency (LEP), which is a term that refers to individuals ages 5 and older who report speaking English less than very well as per… Read More »