Author Archives: Colene Byrne

About Colene Byrne

Colene Byrne, PhD has over 20 years of experience in health research with particular expertise in the evaluation of health information technology (health IT) and in quality measurement, most recently for post-acute care. Presently she works as a senior analyst and Clinical lead at RTI International in the Quality Measurement and Health Policy Program. She has expertise in patient/resident assessment-based and electronic health record (EHR)-based quality measures. She recently led the development of a measure of the transfer of health information for 4 post acute care settings, through a multi-year measure development process. The measure concept is the transfer of a medication list, and will be implemented in 2020. Through this work, and as a high user of her patient portal, Colene developed a keen interest in the adoption and use of patient-facing tools such as patient portals.

Patient Portals: Part 3 – The Future of Portals

By | December 5, 2019
0 Comment
mobile phone showing types of patient medical records information such as medications and tests

Welcome to the final post in our series on patient portals – an attempt to imagine the future. Part 1 of this series summarized the latest data on who is using portals. Part 2 explained some of the barriers to use as well as what factors increase use. Evidence of Increased Patient Engagement and Other… Read More »

Patient Portals: Part 2 – What Factors Affect Patient Use?

By | November 22, 2019
0 Comment
mobile phone showing types of patient medical records information such as medications and tests

In Part 1 of this series, I summarized the latest data on who is accessing patient portals and for what purposes. In this post, I discuss the facilitators and barriers to patient portal use. General barriers to patient portal use Let’s start by discussing barriers to portal use. Patient portals have generally not been created to… Read More »

Patient Portals: Part 1 – Who Is Using Portals, and For What?

By | December 2, 2019
0 Comment
mobile phone showing types of patient medical records information such as medications and tests

Providers’ portal usage rates have been high for some time. While many patients have access to a portal, routine use is less common. In this three-part series, we will explore several questions: Who is using portals? What are the factors that prevent or facilitate the optimal use of portals to engage patients in their care?… Read More »