Author Archives: Rebecca Anhang Price, Marc N. Elliott, and Ron D. Hays

About Rebecca Anhang Price, Marc N. Elliott, and Ron D. Hays

Marc N. Elliott (Ph.D. Statistics, Rice University) is a Senior Principal Researcher in RAND Healthcare and holds its Distinguished Chair in Statistics. His work includes sampling, analysis, and reporting efforts to measure and improve the health and healthcare of marginalized groups. His areas of interest include health equity, quality measurement, Medicare, healthcare experiences, survey sampling, experimental design, causal inference, and case-mix adjustment in US and UK applications. He has developed Bayesian methods of estimating race/ethnicity and associated disparities using surname and address information. Elliott led Office of Minority Health work developing novel, cost-effective sampling and analytic methods to improve national health estimates for small racial/ethnic groups. Since 2006, he has led the CMS Medicare CAHPS® (Consumer Assessment of Health Providers and Systems) Analysis project, assessing patient experiences for 400,000 surveyed beneficiaries annually. Since 2012, he has been the RAND co-PI of AHRQ’s CAHPS project and was RAND’s lead statistician on that project 1996-2012. Elliott is a Fellow of the American Statistical Association and the first recipient of its Mid-Career Award (Health Policy Section). He has published over 400 peer-reviewed articles (H-index=94). In 2014, Elliott was recognized by Thomson Reuters as one of the Top 1% of Cited Scientists 2002-2012. In 2017 Elliott became a member of the Academy Health Methods Council.

Increasing Response Rates

Patient experience surveys are a cornerstone of public reporting and pay-for-performance initiatives. Some healthcare providers, payers, and other stakeholders have expressed concerns about declining response rates and representativeness of these surveys [pdf], especially for underserved groups. Increasing response rates is an important goal. Several strategies have been proposed to increase response rates, including administering surveys… Read More »